From Maisqual Wiki
International Standard IEEE 1362
IEEE Guide for Information Technology - System Definition - Concept of Operations (ConOps) Document
The format and contents of a concept of operations (ConOps) document are described. A ConOps is a user-oriented document that describes system characteristics for a proposed system from the users' viewpoint. The ConOps document is used to communicate the overall quantitative and qualitative system characteristics to the user, buyer, developer and other organizational elements (e.g. training, facilities, staffing and maintenance). It is used to describe the user organization(s), mission(s) and organizational objectives from an integrated systems point of view.
Online IEEE Catalog: http://standards.ieee.org/findstds/standard/1362-1998.html