Support

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The set of activities necessary to ensure that an operational system or component fulfills its original requirements and any subsequent modifications to those requirements. [ ISO/IEC/IEEE 24765 ]

Other Definitions

Software Support [ ISO 9127
The act of maintaining the software and its associated documentation in a functional state.

Examples

Notes

  • Software support may be given by the manufacturer, marketing organization, supplier or other organization. In special contractually-agreed cases, consumers may be permitted to maintain or enhance the software themselves. [ ISO/IEC/IEEE 24765 ]

See also

Standards:

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