From Maisqual Wiki
- Software Support [ ISO 9127 ]
- The act of maintaining the software and its associated documentation in a functional state.
- Software or hardware maintenance, user training. [ ISO/IEC/IEEE 24765 ]
- Software support may be given by the manufacturer, marketing organization, supplier or other organization. In special contractually-agreed cases, consumers may be permitted to maintain or enhance the software themselves. [ ISO/IEC/IEEE 24765 ]